Terms of service

1. Who we are

This online store, Dígame, is operated by ralemor.com, located at Calle José Llopis Díez, 13 (Alicante, Spain). You can contact us at soporte.ralemor@gmail.com.

2. Acceptance

By purchasing from this store you accept these terms. We recommend reading them before placing your order.

3. Products and prices

Prices include VAT where applicable and are shown in euros or in the customer's local currency. We do our best to ensure photos and descriptions accurately reflect the product; slight color differences may occur depending on each device's screen.

4. Orders and payment

Your order is confirmed once payment is completed. We accept credit and debit cards, Apple Pay, Google Pay, Shop Pay, Bizum and Klarna. Payments are processed securely through Shopify Payments and we never store your card details. You'll receive a confirmation email with a summary of your purchase.

5. Shipping

Shipping conditions are described in our Shipping Policy.

6. Withdrawal and returns

You have 30 days to return your purchase, as explained in our Refund Policy.

7. Warranty

All products are covered by the legal consumer warranty under Spanish law.

8. Liability

We are not liable for damage caused by misuse of the product or use other than as indicated in its instructions.

9. Personal data

We process your data in accordance with our Privacy Policy.

10. Governing law

These terms are governed by Spanish law.

11. Changes

We may update these terms. The version in force will always be the one published on this page at the time of your purchase.